Refund policy

30-day returns

You can request a return within 30 calendar days of delivery. Woolandwalnut covers return shipping.

How to start a return

Email info@woolandwalnut.shop or call +1 (412) 795-4973 with your order number and the items you would like to return. Contact us before mailing the package so we can provide return shipping instructions.

Return address: 301 South Hills Village, Pittsburgh, PA 15241, United States.

Damaged, defective, or incorrect orders

Contact us with your order number and a description of the issue so we can help resolve it.

Refund timing

We issue refunds to the original payment method within 10 business days after receiving the return. Your bank or payment provider may take additional time to show the credit.